ORDERING:

Orders can be placed via email info@aspoonfulofcaviar.co.uk, on line, by calling 01923 628 158 or texting 07956 211 761.


PAYMENT: We accept Visa, Mastercard, Amex, PayPal payments as well as cash on delivery.


DELIVERY TERMS & CONDITIONS:

  1. Delivery is FREE within the UK.  International order will be considered.  Please contact us prior to ordering.
  2. Collection is available – contact us prior to placing the order.
  3. All order placed online Monday to Thursday before 12pm are dispatched the same day using Royal Mail First Class Signed For Delivery service (usually delivered within 2 business days).
  4. If order is place on Friday, we cannot guarantee Saturday delivery.
  5. Guaranteed Saturday delivery can be selected/requested and paid for at the check out.

IMPORTANT:

  • All products are delivered chilled and should be stored at temperature 0° to +6°C.
  • Shelf-life 6 months at temperature 0° to +6°C.
  • Once opened, product must be consumed within 7 days.
  • Caviar must be consumed within Use By Date period specified on the product.

RETURNS:

No returns will be accepted unless product was damaged in transit.

Returns must be notified within 24 hours of opening the product and not later than 7 days from the day of the order.


SATISFACTION GUARANTEE:

We only supply quality products, carefully selected and tested.  Please contact us by phone or email should any questions arise.  We aim to satisfy every customer!